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Phriendly Phone Ltd Co.| is a virtual call center| that is partnered with Arise.
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Phriendly Phone

Phriendly Phone Ltd Co. is a virtual call center that is partnered with Arise. We are an employee-based team supporting global fortune 500 companies in the insurance, travel & leisure, sports and telecommuting industries, just to name a few. At Phriendly Phone, we believe that great customer experiences are powered by people who love what they do and where they work. Our culture is one that invests in the growth and development of our human capital – you.

How It Works

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Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck.

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Set schedules – the majority of shifts are 31-40 hours/week with other opportunities available.

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Career advancement opportunities, 70% of our leaderships roles come from internal promotions.

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Opportunities to earn additional income through incentive opportunities.

 
  • Prior customer service experience
  • Prefers working in virtual self-management/self- motivated environment
  • Excellent verbal and listening skills
  • A professional and articulate voice
  • A home office that is noise & distraction-free
  • Ability to provide superior customer service (via webcam) while navigating multiple systems including the use of chat to ask and receive internal support
  • Excels working in a fast-paced environment with evolving business needs
  • Technical Requirements
  • Desktop or Laptop (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Operation system – Windows 7, Windows 8, and Windows 10
  • All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)
  • A separate computer monitor (19” or larger) with 1280×1024 minimum resolution
  • Anti-Virus Enabled – Windows Defender or Microsoft Essentials (Pre-installed on most Windows systems)
  • RAM – Required 4 GB (minimum)
  • Processor Speed – Dual Core 2 Ghz (minimum)
  • Free Space – 20 GB (minimum)
  • 3 available USB ports
  • Internet speed – download speed 5 MB; upload speed 3 MB
  • DSL, Cable, or Fiber required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT compatible
  • Home Router with wired Ethernet link to PC/Laptop

Home phone or approved USB

Headset is required.

 

Phriendly Phone Ltd Co. is a virtual call center that is partnered with Arise. We are an employee-based team supporting global fortune 500 companies.

 
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Location